After quite some time sleeping on a failing, sagging mattress atop a relatively flimsy base, we started to search for a new mattress. To be honest the single store, business model used by the Duck.was a little confronting, but from my point of view was pretty much sold on both th "indestruct" basre and the mach 11 from that moment. My partner had comfort issues with both the product and the mode of operation of the company, so we continued to search for alternatives. Inevitably, we would come back to 'the duck' as our perceived best option. But what about all the sales promises, 100 days of adjustments, etc etc. We continued to search. Again we came back.to the 'duck'. We finally took the plunge of faith and placed the order. Can I tell you.... It was the best descision ever!!! The transaction was easy,.delivery on time and as expected. Removal of old mattress .... no probs. We ordered a half half. King and the Base as well. After one night...I was in Heaven!!! Firm suited me perfectly. My partner 'R' was not there yet. We tried swapping the sides, but no..... so.made the call to SDHQ and like.lightning our 'soft' order was on it's way. R was also in heaven! But as she has other issues (reflux etc) we contacted SDHQ again to request a semented pack of adjustment foam. This was also on it's way in no time, but not only that, some excellent advice as to what else we could do to alleviaye the problem. Happy to say, I believe that withr the help of the 'duck' team, we are both loving the bed and base!! So...we would rate the product as 5 stars without a doubt. Customer service and living up to.expectations....10 star if it were possible!! As stated....to anyone unsure and wondering.... DO IT !!!

Have told everyone about sleeping duck💙

Excellent decision

Love the mattress and the indestructible bed base - wouldn't buy anything else now and keep telling friends about how much we love it.

From the first sleep on my SD mattress we have found it a joy to go to bed and sleep a full night, we no longer woke 3 to 4 times a night to pain. Getting up in the morning there is no pain to moving around. Absolute bliss.

I have had a sleeping duck at home for a few years now and it is fantastic. I have osteoarthritis and Rheumatoid arthritis and the relief this mattress gives me is just wonderful. This second mattress was bought to replace an uncomfortable one in our camper trailer and I have never slept so well while on holiday, I enjoyed the time away so much more because I slept so well.

We love our new sleeping duck mattress, ours is half medium and half firm. I love you don’t feel your partner rolling over or getting out of bed. Best nights sleep

I am having much better nights sleep. Hip pain has gone. The mattress is extremely comfortable.

We were recommended this mattress by family, at first electing for soft. This did not work. The team worked through adjusting all the way to extra firm which is now perfect, my wife up’d hers to match also after feeling mine, the soft top layer is enough to give you the “pillow” feel, with firm under to help support. I have already and will recommend these to everyone, and the follow up was excellent to ensure our comfort was met, without any question. Other companies should learn from their customer service. Well done SD.

Don’t know why I don’t act sooner.